Returns & Exchanges
- RETURNS & EXCHANGES POLICY
- I'VE ENTERED THE INCORRECT ADDRESS ON MY ORDER, HOW CAN I CHANGE THIS?
- CAN I CANCEL OR REFUND MY ORDER?
- I'VE JUST PLACED AN ORDER AND SELECTED THE WRONG QUANTITY/SIZE/COLOUR - CAN I CHANGE IT?
- CAN I CHANGE MY DELIVERY ORDER TO CLICK AND COLLECT?
- WHEN WILL I RECEIVE MY TAX INVOICE?
- WHERE CAN I FIND MY TAX INVOICE?
- WHAT CAN I USE AS PROOF OF PURCHASE?
- IF I PURCHASED SOMETHING IN-STORE CAN A COURIER COLLECT IT AS A RETURN?
- WHAT IS THE FASTEST WAY TO RETURN AN ORDER?
- CAN I EXCHANGE A COMMERCIAL ITEM?
- HOW CAN I GET THE ADDRESS TO RETURN MY ONLINE ORDER?
- WHEN EXCHANGING IN-STORE, WHAT HAPPENS IF THEY DON'T HAVE THE STOCK I WANT?
- WHY AM I STILL PAYING AFTERPA IF I RETURNED IN-STORE AND GOT A REFUND ON MY CARD?
- HOW LONG UNTIL I GET A REFUND?
- WHY HAS MY RETURN PARCEL NOT BEEN COLLECTED BY THE COURIERS PAST THE COLLECTION DATE?
- CAN I RETURN ITEM IN THE STORE EVEN IF IT'S A ONLINE ORDER?
- IS POSTAGE FOR RETURNS FREE?
- HOW DO I EXCHANGE MY AFTERPAY PURCHASES I MADE ONLINE?
- HOW DO I RETURN, CANCEL AND REFUND MY ORDER?