Yes, this is a normal part of your bank’s security process to help protect you.
Sometimes, your bank will ask you to answer a security question or enter a code they send to your phone or email. This is called 3D Secure, and it helps confirm that it’s really you making the payment.
The screen might look different depending on your bank, but it’s completely legitimate.
If you’re not getting the code, your bank might have the wrong contact details — we recommend getting in touch with them to check and update your info if needed.
If you’re ever unsure, it’s always best to contact your bank directly.